<%@ Language=VBScript %> <% Option Explicit %> <% Dim oConn, oRs1, sSql 'DB Connection Variables %> <% Set oConn = Server.CreateObject("ADODB.Connection") %> <% oConn.Open Application("CONNSTR") 'Init DB Connection %> <% '------------ Init Page Variables ------------ %> <% %> <% %> <% '------------ =================== ------------ %> <% dim browserdetect, browser Set browserdetect = Server.CreateObject("MSWC.BrowserType") browser=browserdetect.Browser %> 90%<%else%>600<%end if%>" height="100%" cellpadding="3" cellspacing="0" border="0" align="top" valign="left">
 
AMR Customer Support

“Keeping You Up and Running”
Tools don’t make you money or help you do what you need if they are in the repair shop. We at ARC understand that. We turn it around for you … or provide a rental tool while you wait!

ARC also provides 3rd party analysis, training, and calibration services. We prefer to support your business needs, not just the products we sell. As a result, we provide supplies and services to help you maintain your products and build business too! Specifications for supplies and products from 3rd party Vendors are provided along with applicable web-site links.

Operations Software and Documentation
You will find the most recent versions of the AMR Operating Software, Operations Manual, and other related specification sheets in the Product Downloads section of our site.
   
  Request for Repair / Calibration
  ARC Support Products
  ARC Support Services
  Vendor Support Products
   


REQUEST FOR REPAIR / CALIBRATION
The Tool Intervention Form can be downloaded to detail repair information, such as a record of the tool symptoms or suspected problems … And it also provides an opportunity to outline needs for calibration. You can also submit the Tool Intervention Form online.

If your company has an immediate need for a component or even a whole tool configuration while one is being repaired, you will need to download and fill out a Rental Form.

Contact products@arcpressure.com with other support issues you may have.



ARC Support Products
<% sSQL = "Select * from supportproducts where product='AMR' and Type='Product' and vendor='ARC' and status='Active' order by ordernum" set oRs1 = Server.CreateObject("ADODB.Recordset") oRs1.Open sSQL, oConn, 3, 3 %> <% do While not oRs1.EOF %> <%oRs1.MoveNext()%> <%loop%>
Item
Specification
Size
Usage
Arc ID
<%=oRs1("Item")%> <%=oRs1("Specification")%> <%=oRs1("SupProdSize")%> <%=oRs1("Useage")%> <%=oRs1("VendorID")%>


ARC Support Services
<% sSQL = "Select * from supportproducts where product='AMR' and Type='Service' and vendor='ARC' and status='Active' order by ordernum" set oRs1 = Server.CreateObject("ADODB.Recordset") oRs1.Open sSQL, oConn, 3, 3 %> <% do While not oRs1.EOF %> <%oRs1.MoveNext()%> <%loop%>
Item
Specification
Usage
Arc ID
<%=oRs1("Item")%> <%=oRs1("Specification")%> <%=oRs1("Useage")%> <%=oRs1("VendorID")%>


Vendor Support Products
<% sSQL = "Select * from supportproducts where product='AMR' and Type='Product' and vendor<>'ARC' and status='Active' order by ordernum" set oRs1 = Server.CreateObject("ADODB.Recordset") oRs1.Open sSQL, oConn, 3, 3 %> <% do While not oRs1.EOF %> <%oRs1.MoveNext()%> <%loop%>
Item
Specification
Size
  Usage  
Vendor ID
Vendor
Vendor Link
<%=oRs1("Item")%> <%=oRs1("Specification")%> <%=oRs1("SupProdSize")%> <%=oRs1("Useage")%> <%=oRs1("VendorID")%> <%=oRs1("Vendor")%> " target="_blank"><%=oRs1("VendorLink")%>


You will find other useful links to vendor sites and related Industry sites that may not be included in this section in our “Industry Links” Section.